“I have a friend who recently lost their business when their basement was flooded in the recent storm. She was an extremely cautious individual who paid an IT support company to configure and maintain her network. Tapes were taken home every night and she had always been assured that in the event of a disaster her data could be restored onto news servers within a couple of days.
How wrong she was, after the flood the IT guys’ discovered that the backup tapes hadn’t backed up correctly for over nine months. Needless to say her business went under with her basement which was heartbreaking as years of hard work had gone into making it a success.
I wanted to make sure that I didn’t make the same mistake and immediately looked for an alternative. I found Our Online Backup and have never looked back, I get an email confirmation everyday confirming the backup is successful and I can even download a test restore myself at any time”.
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Managing director of Recruitment Company based in central London |
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“I run an e-commerce company and wanted to backup my data correctly instead of taking an external hard drive to and from the warehouse every night. We backup a lot of data so we needed plenty of storage. I looked into purchasing a backup drive and after purchasing tapes, and software it was working out more expensive then the server we bought!
I took a look online and found a couple of forums where people were discussing online backups, one of the users suggested trying Our Online Backup as they had received good service from them.
I found their website and downloaded a trial which was surprisingly easy to setup. As a test I tried to restore a couple of my large files to see how it coped and I have to say I was very pleasantly surprised. Needless to say you are reading this because I wouldn’t hesitate to recommend the product. It has saved me a lot of hassle and above all it is very reliable”. |
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| Owner of E-commerce Company, Dundee. |
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“I am always changing the backup tapes at work myself for years but recently I fell ill and the person covered for me completely forgot to change the backup tapes for over a week. We got lucky that time as nothing needed restoring but the next time we may not get so lucky.
When I returned I decided to take the opportunity to change the way we backup our data. We now pay a small monthly fee to have all of our data backed up online and we have peace of mind that the backup is completed every night without people relying on me to change the tapes.
Online backup has made my life a lot easier and I would thoroughly recommend it to anyone”. |
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| Office Manager of a property management company based in Essex |
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“There was a major fire in our office block last year and we lost everything, if we hadn’t backed up our data correctly we would have gone under but thankfully we did using Our Online Backup.
We setup a temporary office in a serviced building and purchased some new hardware. I was so worried about messing it up but Our Online Backup talked me through reinstalling the software and restoring the data over the phone. I was very nervous when it came to restoring everything because so much was riding on it but thankfully there wasn’t one file that couldn’t be restored.
If there is one thing I would say to you it would be “don’t underestimate your backup” it saved my business and one day it could save yours”. |
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| Director of importing company, Ireland. |
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“Over the last year our company has been doing extremely well. Due to the increased workload we were generating a lot more illustrations and this soon used up all of our backup storage capacity.
We needed a backup drive with a huge capacity and when I started looking into the cost I nearly fainted!! What I thought would cost a few hundred pounds soon turned into thousands.
Someone in the office suggested online backup as an alternative, at first I was very sceptical so I called Our Online Backup for some advice. They explained just how easy it is to use so I signed up for a trial period and we have never looked back.
The other thing that suits me is the cost, we only pay for the storage space we need and it works out a lot cheaper than purchasing new backup hardware that’s for sure!!" |
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| Owner of architect company, Linconshire |
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“We recently had an issue at our company where very important emails were accidently deleted.
We had a very expensive parcel delivered to the wrong address and we required an email we sent to the courier company to prove it was their mistake.
I asked our IT Company to come in and restore the email for us so we could put our case to the couriers. To my horror the guy from the IT Company told me that no emails were being backed up as we hadn’t purchased the exchange agent required to backup email. When I asked how much an agent would cost he told me £500.00 including installation, I didn’t even pay this for the backup drive!!
Needless to say we couldn’t retrieve the email we needed and we lost goods worth nearly £1000.00 because we couldn’t prove the courier company was in the wrong.
I was already aware of online backup but I never bothered with it, after this happened I signed up with Our Online Backup straight away as they offered a service where we can backup all of our emails for an extra minimal charge every month which worked out a lot cheaper then purchasing extra software. I don’t even have to ask the IT Company to restore files anymore, I just do it myself”. |
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| Manager of lighting company, West Yorkshire. |
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“One day I couldn’t restore an important file from our backup that we run on our server. I was completely unsure why the file wouldn’t restore and felt it was an issue with the software so I called their technical support hotline.
When I finally got through to technical support I was told that I was not entitled to any free support as I was using an old version of the software. When I asked for my alternatives I was told I could pay a fee of £100.00 for support or I would need to purchase the new version of the software which came to nearly £400.00!
I had to pay the fee as the file was so important, it turned out it was a waste of money because it wasn’t the software and it was a faulty backup tape that caused the problem.
To be honest at the time we didn’t have the money to buy new hardware so I looked for an alternative, I found Our Online Backup on a Google search and gave them a call.
I asked them to come to site and setup the software as I am not really a technical person but now I know just how easy it is to use.
We have used the product for 3 months now and we have restored a lot of data in that time.
So far there has been nothing I couldn’t restore and it is also really quick. It is thoroughly recommended”. |
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"For legal reasons my business required an original version of a contract that had been amended several times. The original version of the contract was 6 months old so I called up our IT Company and asked them to restore this document from the backup tapes.
When I told the engineer that the document we needed was created 6 months ago he explained that our backup tapes are on a two week cycle and any data created or amended over two weeks ago could not be retrieved.
We lost a huge amount of money in legal fees trying to fight a case that would have been won easily if we had a copy of the original contract. For a company like ours a two week backup cycle is not enough as we regularly need to backtrack through old contracts that change on a regular basis.
I asked the IT guys if there was a way we could retrieve data that goes back months instead of weeks and they recommended we use an online backup service called “Our Online Backup”.
Our Online Backup is the perfect solution for us because you can backup data as far back as you want to, weeks months or even years. We have been using the service for just over a year now and we couldn’t be happier. We choose to backup data stretching back 12 months and we never have a problem restoring any documents; we don’t even have to ask our IT Company to restore anything as we can do it ourselves.
Our Online Backup is highly recommended". |
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